{"id":4702,"date":"2026-09-04T10:25:23","date_gmt":"2026-09-04T10:25:23","guid":{"rendered":"https://autosmarts.co/en/?page_id=4702"},"modified":"2026-09-04T16:29:22","modified_gmt":"2026-09-04T16:29:22","slug":"privacy-policy","status":"publish","type":"page","link":"https://autosmarts.co/en/privacy-policy/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Effective Date:</strong> April 1, 2026 <strong>Last Updated:</strong> September 1, 2026</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Introduction</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">AutoSmart Solutions Private Limited (“AutoSmart,” “we,” “us,” or “our”) provides an audit management platform (the “Platform” or “Service”) to organisations for managing audits, compliance workflows, and related activities.</p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how AutoSmart collects, uses, stores, and protects personal data when you visit our website or use our Platform. It applies to visitors of our website and to authorised users of the Platform acting on behalf of our client organisations.</p>\n\n\n\n<p class=\"wp-block-paragraph\">Where AutoSmart processes personal data on behalf of a client organisation under a service agreement, that client is generally the data controller and AutoSmart acts as a data processor. In such cases, the client’s own privacy notice and instructions govern the processing. Where AutoSmart determines the purposes and means of processing (for example, website visitor data or our own business contacts), AutoSmart acts as the data controller.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Information We Collect</strong></h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account and profile information:</strong> name, work email, job title, organisation, and login credentials.</li>\n\n\n\n<li><strong>Platform usage data:</strong> audit records, checklists, action plans, comments, and uploaded documents entered by users in the course of using the Platform.</li>\n\n\n\n<li><strong>Image capture:</strong> As part of our standard audit procedure, the Platform allows users to capture and upload photographs during the course of an audit. Captured images are associated with the uploading user’s name and email for record-keeping and audit trail purposes.</li>\n\n\n\n<li><strong>Technical data:</strong> IP address, browser type, device information, and log data generated through normal use of the website and Platform.</li>\n\n\n\n<li><strong>Analytics data:</strong> aggregated usage and website visitor information collected through the third-party tools described in Section 8 (Cookies & Analytics Tools).</li>\n</ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. How We Use Information</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use collected information to:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide, operate, and maintain the Platform</li>\n\n\n\n<li>Maintain an accurate audit trail, including images captured during audits and the user associated with each capture</li>\n\n\n\n<li>Authenticate users and secure accounts (including SSO where enabled)</li>\n\n\n\n<li>Respond to support requests and communicate service updates</li>\n\n\n\n<li>Understand and improve product usage and website performance</li>\n\n\n\n<li>Meet legal, regulatory, and contractual obligations</li>\n</ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Data Sharing</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell personal data. We may share information with:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client organisations, where AutoSmart processes data on their behalf</li>\n\n\n\n<li>Service providers and subprocessors who support hosting, infrastructure, and analytics, under confidentiality obligations</li>\n\n\n\n<li>Authorities, where required by law</li>\n</ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Data Retention &amp; Residency</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data for as long as necessary to provide the Service and meet legal obligations, and in accordance with any data residency commitments agreed with a client organisation. Data is deleted or anonymised when no longer required.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Security</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">We apply technical and organisational measures — including access controls, encryption in transit, and SSO support — to protect personal data against unauthorised access, loss, or misuse.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Your Rights</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your location, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. Requests can be sent to the contact below. If AutoSmart processes your data as a processor on behalf of a client, please contact that client organisation directly.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Cookies &amp; Analytics Tools</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies and similar technologies to support functionality and analyse usage. You can control cookies through your browser settings.</p>\n\n\n\n<p class=\"wp-block-paragraph\">We also use trusted third-party tools to help us understand and support how our website and Platform are used:</p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product analytics:</strong> we use analytics tooling to understand how the Platform is used, so we can improve features and performance.</li>\n\n\n\n<li><strong>Website visitor engagement:</strong> we use visitor engagement tooling on our website to support live chat and understand visitor activity.</li>\n</ul>\n\n\n\n<p class=\"wp-block-paragraph\">These tools may collect technical and usage data as described in Section 2. We do not use them to sell personal data.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Children’s Privacy</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Platform and website are not directed to individuals under 18, and we do not knowingly collect personal data from children.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Changes to This Policy</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last Updated” date above.</p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Contact Us</strong></h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions about this Privacy Policy or to exercise your data rights, contact us at:</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AutoSmart Solutions Private Limited</strong> Email: contact@autosmarts.co Website:<a href=\"https://www.autosmarts.co/\"> www.autosmarts.co</a></p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: April 1, 2026 Last Updated: September 1, 2026 1. Introduction AutoSmart Solutions Private Limited (“AutoSmart,” “we,” “us,” or “our”) provides an audit management platform (the “Platform” or “Service”) to organisations for managing audits, compliance workflows, and related activities. This Privacy Policy explains how AutoSmart collects, uses, stores, and protects personal data when you […]</p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"class_list":["post-4702","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https://autosmarts.co/en/wp-json/wp/v2/pages/4702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https://autosmarts.co/en/wp-json/wp/v2/pages"}],"about":[{"href":"https://autosmarts.co/en/wp-json/wp/v2/types/page"}],"author":[{"embeddable":true,"href":"https://autosmarts.co/en/wp-json/wp/v2/users/3"}],"replies":[{"embeddable":true,"href":"https://autosmarts.co/en/wp-json/wp/v2/comments?post=4702"}],"version-history":[{"count":3,"href":"https://autosmarts.co/en/wp-json/wp/v2/pages/4702/revisions"}],"predecessor-version":[{"id":4713,"href":"https://autosmarts.co/en/wp-json/wp/v2/pages/4702/revisions/4713"}],"wp:attachment":[{"href":"https://autosmarts.co/en/wp-json/wp/v2/media?parent=4702"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https://autosmarts.co/en/wp-json/wp/v2/difl_page_category?post=4702"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]}}