{"id":1886,"date":"2026-10-14T14:28:00","date_gmt":"2026-10-14T14:28:00","guid":{"rendered":"https:\/\/autosmarts.co\/en\/features\/roles-and-permissions\/"},"modified":"2026-10-14T14:28:00","modified_gmt":"2026-10-14T14:28:00","slug":"roles-and-permissions","status":"publish","type":"feature","link":"https:\/\/autosmarts.co\/en\/features\/roles-and-permissions\/","title":{"rendered":"Network, roles and security"},"content":{"rendered":"\n<div class=\"wp-block-group as-isec as-isec--what is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-fwhat is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-fwhat__def is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">Overview<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What are roles and permissions in AutoSmart?<\/h2>\n\n\n\n<p class=\"as-fwhat__lead wp-block-paragraph\">Roles and permissions decide what each user can see, edit and approve. In AutoSmart you set up your brands, regions and outlets once, give users a ready-made or custom role, limit their view by brand, location or audit programme, and let them sign in with single sign-on.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-fglance is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-fglance__title wp-block-paragraph\">At a glance<\/p>\n\n\n\n<p class=\"as-fglance__row wp-block-paragraph\"><strong>Included in<\/strong> Standard roles on every plan; custom roles and SSO from Enterprise<\/p>\n\n\n\n<p class=\"as-fglance__row wp-block-paragraph\"><strong>Users<\/strong> Unlimited, on every plan<\/p>\n\n\n\n<p class=\"as-fglance__row wp-block-paragraph\"><strong>Hosting<\/strong> Cloud or on-premise<\/p>\n\n\n\n<p class=\"as-fglance__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/pricing\/\">See pricing \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--proof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">Results<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Results from AutoSmart customers<\/h2>\n\n\n\n<div class=\"wp-block-group as-iproofs is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-iproof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-iproof__num wp-block-paragraph\">85%<\/p>\n\n\n\n<p class=\"as-iproof__label wp-block-paragraph\">Less time per facility audit at MG Motors MEA, down from 5\u20137 days to 1<\/p>\n\n\n\n<p class=\"as-iproof__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/case-studies\/mg-motors-case-study\/\">Read the MG Motors story \u2192<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-iproof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-iproof__num wp-block-paragraph\">2\u20133 days<\/p>\n\n\n\n<p class=\"as-iproof__label wp-block-paragraph\">Nationwide dealer evaluation at Kia India, down from 2 weeks<\/p>\n\n\n\n<p class=\"as-iproof__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/case-studies\/kia-india-case-study\/\">Read the Kia India story \u2192<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-iproof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-iproof__num wp-block-paragraph\">10% \u2192 90%<\/p>\n\n\n\n<p class=\"as-iproof__label wp-block-paragraph\">Corrective actions closed at Behbehani Brothers<\/p>\n\n\n\n<p class=\"as-iproof__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/case-studies\/behbehani-case-study\/\">Read the Behbehani story \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--roles is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">Key capabilities<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The right view for every user<\/h2>\n\n\n\n<p class=\"as-isec__intro wp-block-paragraph\">One platform for the whole organisation, with each team seeing only what is theirs.<\/p>\n\n\n\n<div class=\"wp-block-group as-iroles as-fcaps is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-irole is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Your network, mapped once<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Create and manage your dealers, locations and outlets in one place, and run several brands, countries or distributor groups under one parent account with separate data.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irole__points\">\n<li>Dealer and centre management<\/li>\n\n<li>Multi-brand, multi-region hierarchy (Enterprise)<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-irole is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Roles that fit your teams<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Start with ready-made roles (ASM, ZSM, DDH, aftersales director and auditor), or define your own and control what each can see, edit and approve.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irole__points\">\n<li>Standard roles on every plan<\/li>\n\n<li>Custom roles and granular permissions (Enterprise)<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-irole is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Access by brand, region or programme<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Limit each user to the brands, branches, departments or audit programmes they are responsible for, and give outside audit agencies limited access.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irole__points\">\n<li>Visibility by location or department<\/li>\n\n<li>External agency auditor access (Enterprise)<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-irole is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Secure sign-in and hosting<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Users sign in through your corporate identity provider, and the platform runs on cloud or on-premise, with a choice of where data is hosted.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irole__points\">\n<li>Single sign-on via SAML or OAuth (Enterprise)<\/li>\n\n<li>Data residency options (Enterprise)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--covers is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">What\u2019s included<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Everything in network, roles and security<\/h2>\n\n\n\n<div class=\"wp-block-group as-icovers is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Network<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dealer and centre management<\/li>\n\n<li>Multi-brand, multi-region hierarchy<\/li>\n\n<li>Unlimited users on every plan<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Access<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard roles<\/li>\n\n<li>Custom roles and granular permissions<\/li>\n\n<li>Limited access for audit agencies<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Security<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Single sign-on (SSO)<\/li>\n\n<li>Cloud or on-premise<\/li>\n\n<li>Data residency options<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--used is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">Where it\u2019s used<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where teams manage large networks<\/h2>\n\n\n\n<div class=\"wp-block-group as-fused is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-fused__row is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-fused__label wp-block-paragraph\">Solutions<\/p>\n\n\n\n<ul class=\"wp-block-list as-fused__chips\">\n<li><a href=\"https:\/\/autosmarts.co\/en\/solution\/dealer-audit-management-software\/\">Dealer audits<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/solution\/audit-management-software\/\">Audit management<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/solution\/visit-management-software\/\">Visit management<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/solutions\/\">All solutions \u2192<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-fused__row is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-fused__label wp-block-paragraph\">Industries<\/p>\n\n\n\n<ul class=\"wp-block-list as-fused__chips\">\n<li><a href=\"https:\/\/autosmarts.co\/en\/industries\/automotive\/\">Automotive<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/industries\/fuel-stations\/\">Fuel stations<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/industries\/lube-retail\/\">Lube retail<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/industries\/tyre-retail\/\">Tyre retail<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/industries\/convenience-stores\/\">Convenience stores<\/a><\/li>\n\n<li><a href=\"https:\/\/autosmarts.co\/en\/industries\/\">All industries \u2192<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--faq is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">FAQ<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Roles and permissions: common questions<\/h2>\n\n\n\n<div class=\"wp-block-group as-faq is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Which roles come ready-made?<\/summary>\n\n<p class=\"wp-block-paragraph\">Every plan comes with standard roles for ASM, ZSM, DDH, aftersales director and auditor.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Can access be limited by brand, location or programme?<\/summary>\n\n<p class=\"wp-block-paragraph\">Yes. Permissions can be set by role, access level, location or department, and users can be limited to the brands, branches or audit programmes they are responsible for.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Can one account cover several brands and regions?<\/summary>\n\n<p class=\"wp-block-paragraph\">Yes. From the Enterprise plan, several brands, countries or distributor groups run under one parent account with separate data.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Does AutoSmart support single sign-on?<\/summary>\n\n<p class=\"wp-block-paragraph\">Yes. From the Enterprise plan users can sign in through your corporate identity provider via SAML or OAuth.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Is AutoSmart available on cloud and on-premise?<\/summary>\n\n<p class=\"wp-block-paragraph\">Yes. AutoSmart supports cloud or on-premise deployment, based on your IT and compliance requirements.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Multi-brand, multi-region hierarchy, custom roles, access by brand, region or programme, and SSO.<\/p>\n","protected":false},"featured_media":1931,"template":"","meta":{"footnotes":"","_as_icon":"shield"},"class_list":["post-1886","feature","type-feature","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/feature\/1886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/feature"}],"about":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/types\/feature"}],"version-history":[{"count":8,"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/feature\/1886\/revisions"}],"predecessor-version":[{"id":2111,"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/feature\/1886\/revisions\/2111"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/media\/1931"}],"wp:attachment":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/media?parent=1886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}