{"id":15,"date":"2026-10-04T18:51:26","date_gmt":"2026-10-04T18:51:26","guid":{"rendered":"https:\/\/autosmarts.co\/en\/industries\/automotive\/"},"modified":"2026-10-04T18:51:27","modified_gmt":"2026-10-04T18:51:27","slug":"automotive","status":"publish","type":"industry","link":"https:\/\/autosmarts.co\/en\/industries\/automotive\/","title":{"rendered":"Automotive"},"content":{"rendered":"\n<div class=\"wp-block-group as-isec as-isec--challenges is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">The challenge<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Challenges automotive networks face<\/h2>\n\n\n\n<p class=\"as-isec__intro wp-block-paragraph\">OEMs, distributors and dealer groups audit their networks against dozens of standards. The same three problems come up every time.<\/p>\n\n\n\n<div class=\"wp-block-group as-ichallenges is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-ichallenge is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u201cEvery programme has its own checklist\u201d<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">OEM standards, corporate identity, aftersales, warranty and safety each come with their own forms, so audits are slow and results are scattered across spreadsheets.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-ichallenge is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u201cReports take longer than the audit\u201d<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Findings are written up after the visit, so it can take days before a dealer sees the result, and weeks before head office sees the network.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-ichallenge is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u201cActions don\u2019t get closed\u201d<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Corrective actions sit in a spreadsheet only the audit team can update, so dealers don\u2019t own them and the same findings come back next time.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--helps is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">How AutoSmart helps<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How AutoSmart helps automotive networks<\/h2>\n\n\n\n<p class=\"as-isec__intro wp-block-paragraph\">Whether you run dealer operating standards, CI audits or warranty checks, every programme runs in one app. For network audits of dealers, see <a href=\"https:\/\/autosmarts.co\/en\/solution\/dealer-audit-management-software\/\">dealer audit software<\/a>; for workshops, see <a href=\"https:\/\/autosmarts.co\/en\/solution\/bodyshop-audit-management-software\/\">bodyshop audit software<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group as-irow is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized as-irow__media\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"1305\" src=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-checklist.webp\" alt=\"Dealer standards audit on a phone in AutoSmart Audit: CI signage and showroom 5S pass, the test drive process fails with a photo, score 82%\" class=\"wp-image-535\" style=\"width:330px\" srcset=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-checklist.webp 700w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-checklist-161x300.webp 161w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-checklist-549x1024.webp 549w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group as-irow__text is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-irow__label wp-block-paragraph\">Solves challenge 1<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Every programme in one checklist app<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">OEM standards, corporate identity, sales, aftersales and bodyshop checks become scored checklists on the auditor\u2019s phone, with photos where they matter, so every dealer is checked the same way.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irow__points\">\n<li>OEM and network standards side by side<\/li>\n\n<li>Photos required where they matter<\/li>\n\n<li>Works offline in the workshop<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-irow as-irow--flip is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized as-irow__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1225\" height=\"810\" src=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-actions.webp\" alt=\"AutoSmart Audit action plan for a dealership: fascia lighting and a missing warranty job card pending, lounge refresh in progress, two fixes completed\" class=\"wp-image-536\" style=\"width:600px\" srcset=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-actions.webp 1225w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-actions-300x198.webp 300w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-actions-1024x677.webp 1024w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-actions-768x508.webp 768w\" sizes=\"auto, (max-width: 1225px) 100vw, 1225px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group as-irow__text is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-irow__label wp-block-paragraph\">Solves challenge 2<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Every finding becomes an action the dealer owns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Failures become actions with a person in charge at the dealership and a due date, tracked from Pending to Completed, so dealers own the fix and the audit team sees progress.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irow__points\">\n<li>A person in charge and a due date<\/li>\n\n<li>Pending, In progress, Completed<\/li>\n\n<li>Photo proof of every fix<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-irow is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized as-irow__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1289\" height=\"775\" src=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-dashboard.webp\" alt=\"AutoSmart Audit dashboard for a dealer network: average score 82%, dealers by grade, score by region and the most failed items\" class=\"wp-image-537\" style=\"width:620px\" srcset=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-dashboard.webp 1289w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-dashboard-300x180.webp 300w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-dashboard-1024x616.webp 1024w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/media-ui-automotive-dashboard-768x462.webp 768w\" sizes=\"auto, (max-width: 1289px) 100vw, 1289px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group as-irow__text is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-irow__label wp-block-paragraph\">Solves challenge 3<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">See the whole network the day the audit closes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scores, failed items and open actions reach the dashboard as each audit is submitted, by region, dealer and standard, so OEMs and distributors see the network in real time.<\/p>\n\n\n\n<ul class=\"wp-block-list as-irow__points\">\n<li>Scores by region, dealer and standard<\/li>\n\n<li>Most failed items across the network<\/li>\n\n<li>Compare quarters at a glance<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--proof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">Results<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Results from automotive networks<\/h2>\n\n\n\n<div class=\"wp-block-group as-iproofs is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-iproof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-iproof__num wp-block-paragraph\">2 weeks \u2192 2\u20133 days<\/p>\n\n\n\n<p class=\"as-iproof__label wp-block-paragraph\">Nationwide evaluation at Kia India<\/p>\n\n\n\n<p class=\"as-iproof__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/case-studies\/kia-india-case-study\/\">Read the Kia India story \u2192<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-iproof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-iproof__num wp-block-paragraph\">85%<\/p>\n\n\n\n<p class=\"as-iproof__label wp-block-paragraph\">Faster facility audits at MG Motors MEA<\/p>\n\n\n\n<p class=\"as-iproof__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/case-studies\/mg-motors-case-study\/\">Read the MG Motors story \u2192<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-iproof is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-iproof__num wp-block-paragraph\">10% \u2192 90%<\/p>\n\n\n\n<p class=\"as-iproof__label wp-block-paragraph\">Corrective actions closed at Behbehani Brothers<\/p>\n\n\n\n<p class=\"as-iproof__link wp-block-paragraph\"><a href=\"https:\/\/autosmarts.co\/en\/case-studies\/behbehani-case-study\/\">Read the Behbehani story \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--covers is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">What gets audited<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What automotive audits cover<\/h2>\n\n\n\n<p class=\"as-isec__intro wp-block-paragraph\">Automotive networks usually audit six areas with AutoSmart. Each runs as its own checklist or as part of one visit.<\/p>\n\n\n\n<div class=\"wp-block-group as-icovers is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Dealer operating standards<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facility and showroom standards<\/li>\n\n<li>Staffing and training records<\/li>\n\n<li>Process and KPI reviews<\/li>\n\n<li>Sub-dealer compliance<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Corporate identity<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fascia, pylon and signage<\/li>\n\n<li>Showroom and lounge design<\/li>\n\n<li>Branded materials and uniforms<\/li>\n\n<li>CI guide compliance<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Sales process<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer greeting and needs analysis<\/li>\n\n<li>Test drive process and licence checks<\/li>\n\n<li>Vehicle display and pricing<\/li>\n\n<li>Delivery and handover<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Aftersales and warranty<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service reception and job cards<\/li>\n\n<li>Warranty claims and evidence<\/li>\n\n<li>Parts storage and genuine parts<\/li>\n\n<li>Workshop 5S<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Bodyshop quality<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repair process and quality checks<\/li>\n\n<li>Paint booth and materials<\/li>\n\n<li>Insurance repair documentation<\/li>\n\n<li>Vehicle handover checks<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-icover is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Customer experience<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mystery shopping visits<\/li>\n\n<li>Complaint handling<\/li>\n\n<li>Follow-up calls<\/li>\n\n<li>Customer lounge standards<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-iband is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full as-iband__img\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1000\" src=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/industry-automotive-workshop.webp\" alt=\"Cars in a bright, modern dealership service workshop\" class=\"wp-image-538\" srcset=\"https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/industry-automotive-workshop.webp 1600w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/industry-automotive-workshop-300x188.webp 300w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/industry-automotive-workshop-1024x640.webp 1024w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/industry-automotive-workshop-768x480.webp 768w, https:\/\/autosmarts.co\/en\/wp-content\/uploads\/2026\/10\/industry-automotive-workshop-1536x960.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p class=\"as-iband__text wp-block-paragraph\">Showroom, service reception, workshop and bodyshop: one standard across every dealer.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--standards is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">Standards and regulations<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Standards and regulations, built into your checklists<\/h2>\n\n\n\n<p class=\"as-isec__intro wp-block-paragraph\">OEM programmes and local rules sit in the same audit, so one visit covers both.<\/p>\n\n\n\n<div class=\"wp-block-group as-istandards is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group as-istandard is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-istandard__name wp-block-paragraph\">OEM dealer programmes<\/p>\n\n\n\n<p class=\"as-istandard__text wp-block-paragraph\">Programmes such as Toyota TSM, Hyundai GDSI or Mercedes-Benz MBDE, set up as scored checklists.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-istandard is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-istandard__name wp-block-paragraph\">MoCI dealer evaluation (KSA)<\/p>\n\n\n\n<p class=\"as-istandard__text wp-block-paragraph\">The Saudi Ministry of Commerce requirements for car dealers and after-sales service.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-istandard is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-istandard__name wp-block-paragraph\">UAE consumer protection<\/p>\n\n\n\n<p class=\"as-istandard__text wp-block-paragraph\">Rules for car dealerships on warranties, pricing and after-sales service.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-istandard is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-istandard__name wp-block-paragraph\">Workshop health and safety<\/p>\n\n\n\n<p class=\"as-istandard__text wp-block-paragraph\">Lifts, hazardous materials, PPE and fire safety in workshops and bodyshops.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-istandard is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-istandard__name wp-block-paragraph\">Environmental compliance<\/p>\n\n\n\n<p class=\"as-istandard__text wp-block-paragraph\">Waste oil, paint booth emissions and hazardous waste handling.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-istandard is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-istandard__name wp-block-paragraph\">Your network standard<\/p>\n\n\n\n<p class=\"as-istandard__text wp-block-paragraph\">Your own dealer standard, scored exactly the way you score it today.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group as-isec as-isec--faq is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"as-eyebrow wp-block-paragraph\">FAQ<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Automotive audits: common questions<\/h2>\n\n\n\n<div class=\"wp-block-group as-faq is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>What is automotive audit software?<\/summary>\n\n<p class=\"wp-block-paragraph\">Automotive audit software replaces paper and spreadsheet checklists for dealer, showroom and workshop audits. Auditors score each site on a phone, attach photos, and every failed item becomes an action the dealer owns. OEMs and distributors see the whole network as soon as each audit is submitted.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Which automotive audits can AutoSmart run?<\/summary>\n\n<p class=\"wp-block-paragraph\">Dealer operating standards, corporate identity, sales process, aftersales and warranty, bodyshop quality and customer experience, including mystery shopping. Each can be its own audit or part of one visit.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>Can OEM programmes like TSM or GDSI be digitised?<\/summary>\n\n<p class=\"wp-block-paragraph\">Yes. The programme\u2019s sections, criteria and scoring become a checklist in AutoSmart, so auditors and dealers work from the same standard and results are comparable across the network.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>How do distributors audit sub-dealers?<\/summary>\n\n<p class=\"wp-block-paragraph\">Sub-dealers sit in the same network as the distributor\u2019s own sites. The distributor sees every outlet on one scale, and sub-dealers can run self-audits between visits.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details as-faq__item is-layout-flow wp-block-details-is-layout-flow\"><summary>How long does it take to roll out across a network?<\/summary>\n\n<p class=\"wp-block-paragraph\">It depends on the size of the network and the number of programmes. Kia India piloted AutoSmart in late 2025 and reached network-wide use within one month.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Dealerships, workshops and body shops audited to OEM and network standards.<\/p>\n","protected":false},"featured_media":514,"template":"","meta":{"footnotes":"","_as_icon":"car","_as_audits":"Dealer operating standards, CI and brand identity, Aftersales and warranty, Bodyshop quality","_as_anchor":"Automotive audits","_as_headline":"Automotive audit software for OEMs, distributors and dealer groups","_as_lead":"Run every dealer, showroom and workshop audit in one app: OEM standards, corporate identity, aftersales and bodyshop, scored the same way across the network, with every finding turned into an action the dealer owns.","_as_ind_featured":false},"class_list":["post-15","industry","type-industry","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/industry\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/industry"}],"about":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/types\/industry"}],"version-history":[{"count":2,"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/industry\/15\/revisions"}],"predecessor-version":[{"id":539,"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/industry\/15\/revisions\/539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/media\/514"}],"wp:attachment":[{"href":"https:\/\/autosmarts.co\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}