From a 10-day audit to just 3 days!
“Before, it was five days for evaluation and five days for preparing the report and sharing, but currently, we take 2 or 3 days for the evaluation, and the action plan is prepared during the evaluation. So three days, and you are all good with a report.”
Network and Dealer Development Manager, Almajdouie Motors
Client
Almajdouie Motors
Type
Distributor
Region:
Saudi Arabia
Industry
Automotive
About Almajdouie Motors
Based in Dammam, Eastern Province, with a workforce of 501–1,000 employees, it represents some of the most prestigious brands like Changan, Hyundai, and Peugeot. Changan, especially, is one of the fastest-growing brands in the Middle East, particularly in Saudi Arabia, and has achieved an impressive growth rate of 700% within just five years. Almajdouie has significantly expanded its presence, now spanning across an impressive 59 centres throughout Saudi Arabia.
Roadblocks
Almajdouie Motors sought a solution to liberate itself from its outdated paper-and-pen auditing process.
The total time taken to complete the overall audit was 10 days for a centre, draining both money and efficiency.
Scaling the Changan brand in Saudi Arabia with sub-dealers required clear processes and standards.
Their manual auditing method faced challenges with multiple regulations, duplicate questions, and slow report generation, causing prolonged travel and resource strain.
How We Made It Happen
We introduced Almajdouie Motors to our award-winning application, AutoSmart Audit, to digitise their auditing process. We also made some changes they needed to the app to better fit their needs. We discussed in detail how the app could assist them with audits and decrease the time spent on auditing. We addressed all their questions about it.
The Impact
Almajdouie Group is now developing Almajdouie standards for all their brands to ensure a unified customer experience and brand awareness. Additionally, a new award program is being introduced to improve sub-dealer compliance and performance.
Almajdouie Motors cut processing time from 10 to 3 days, thus reducing the man-hour by a massive 56 hours.
Sub-dealer implementation and monitoring became efficient.
Operational efficiency skyrocketed by 40% and led to a lead time reduction of 88 hours.
Instant report generation, with attached audit evidence, relieved them from manual matching, greatly easing their workload.
The Dynamic Dashboard offered full visibility, while the action plan and tracking feature simplified monitoring, all on a convenient platform.
