Audit every dealership from your phone. Scores add up as you go, results land on a live dashboard, and every action plan is tracked until it’s closed.
Trusted by teams across 4,000+ outlets in 35+ countries
Audit, score, report and follow up, all in one application for every dealership and outlet.
Auditors open the checklist on a phone or tablet, answer each question and add photos on the spot. Findings can be spoken instead of typed, and with no signal the audit is saved on the phone and uploaded later.
Learn more about audits on the phone →Every answer is scored as the auditor goes, with photos attached, so the result is ready when the audit ends.
Learn more about scoring and photo evidence →Scores, trends and open actions for every dealership, updated as each audit comes in.
Learn more about the live dashboard →Every failed item becomes an action with a person in charge and a due date. It moves from Pending to Approved, and anything late is escalated automatically.
Learn more about action plan tracking →How it works
Set up once, audit anywhere, and see every issue through to the fix.
Add your dealerships, regions and teams once, and bring in the checklists you already use.
Auditors complete each audit on their phone, scoring every answer as they go.
Every failed item goes into the action plan with a person in charge and a due date, and stays open until it is fixed.
Customer stories
10 → 3 daysFrom audit to final report, action plan prepared during the audit
Watch Luai’s story“Before, it was five days for evaluation and five days for preparing the report and sharing, but currently, we take 2 or 3 days for the evaluation, and the action plan is prepared during the evaluation.”
Luai FelembanNetwork and Dealer Development Manager, Almajdouie Motors
85%Reduction in audit time
“Since we started using the audit system, everything is at our fingertips. It is just a matter of sorting because the storyline is there by the flow. That makes our lives easy and increases the management's confidence.”
Ajeesh AlexRegional Aftersales Manager, MG Motors MEA
10% → 90%Corrective actions closed
“Before this platform, sharing results and tracking actions with managers was a major challenge. Now, the action plan gives managers complete ownership of their tasks while providing the Quality Team with full visibility over progress.”
Sarah LanceleyQuality, Improvement and Sustainability Manager, Behbehani Brothers
2 weeks → 2–3 daysTo evaluate every parameter at a dealer
“Earlier it used to take us around two weeks. Now it's a matter of two or three days to completely evaluate all parameters.”
Mir Saad AjazHead of Field Operations, Kia India
Audit standards
Check every outlet against your brand standards.
Measure every step of the customer journey, outlet by outlet.
Make sure every outlet delivers the brand promise, from service to presentation.
Keep signage, fit-out and visual identity consistent across outlets.
Score workplace organisation and housekeeping.
See what your customers really experience.
Spot health, safety and environmental risks before they become incidents.
Stay ready for government and industry inspections.
Industries
Whether you run dealerships or convenience stores, AutoSmart adapts to your standards, your checklists and your teams.
From the blog
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Audit best practice
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Anyone responsible for keeping every dealership up to the brand’s standard. Our users include Dealer Development Managers, Dealer Network Development Managers, Heads of Field Operations, Regional Aftersales Managers, and Quality and Customer Experience teams at automotive brands, OEMs, distributors and dealer groups. Fuel, lube, tyre and convenience retailers use it the same way across their outlets.
Yes. Bring your own checklists and we set them up for you, or start from more than 100 free checklists in our library.
Brand standards, customer experience, corporate identity, 5S, mystery shopping, health and safety, environmental and regulatory audits, or any checklist you build yourself.
It becomes an action with a person in charge and a due date. It is tracked from Pending to Approved, with photo proof, and escalated automatically if it runs late.
AutoSmart Audit can be set up and launched in 3 to 5 business days. Larger roll-outs with training and custom workflows take 2 to 4 weeks.
Per outlet, not per user, so you can add unlimited auditors, managers and dealer teams. Tell us how many outlets you audit and we send one quote, with a free pilot first.
Get started
Bring one of your checklists and we’ll show it running in the application, from the first audit to a closed action plan.
