AutoSmart Audit is an audit management platform for automotive dealer networks, OEMs and distributors. Audit every dealership from your phone, see results on a live dashboard and track every action plan until it’s closed.
Trusted by teams across 4,000+ outlets in 35+ countries
Audit, score, report and follow up, all in one application for every dealership and outlet.
Auditors open the checklist on a phone or tablet, answer each question and add photos on the spot. Findings can be spoken instead of typed, and with no signal the audit is saved on the phone and uploaded later.
Learn more about audits on the phone →Every answer is scored as the auditor goes, with photos attached, so the result is ready when the audit ends.
Learn more about scoring and photo evidence →Scores, trends and open actions for every dealership, updated as each audit comes in.
Learn more about the live dashboard →Every failed item becomes an action with a person in charge and a due date. It moves from Pending to Approved, and anything late is escalated automatically.
Learn more about action plan tracking →How it works
Set up once, audit anywhere, and see every issue through to the fix.
Add your dealerships, regions and teams once, and bring in the checklists you already use.
Auditors complete each audit on their phone, scoring every answer as they go.
Every failed item goes into the action plan with a person in charge and a due date, and stays open until it is fixed.
Customer stories
10 → 3 days From audit to final report, with the action plan prepared automatically during the audit
“Before, it was five days for evaluation and five days for preparing the report and sharing, but currently, we take 2 or 3 days for the evaluation, and the action plan is prepared during the evaluation.”
Luai FelembanNetwork and Dealer Development Manager, Almajdouie Motors
85% Reduction in audit time
“Since we started using the audit system, everything is at our fingertips. It is just a matter of sorting because the storyline is there by the flow. That makes our lives easy and increases the management's confidence.”
Ajeesh AlexRegional Aftersales Manager, MG Motors MEA
10% → 90% Corrective actions closed
“Before this platform, sharing results and tracking actions with managers was a major challenge. Now, the action plan gives managers complete ownership of their tasks while providing the Quality Team with full visibility over progress.”
Sarah LanceleyQuality, Improvement and Sustainability Manager, Behbehani Brothers
2 weeks → 2–3 days To evaluate every parameter at a dealer
“Earlier it used to take us around two weeks. Now it's a matter of two or three days to completely evaluate all parameters.”
Mir Saad AjazHead of Field Operations, Kia India
Audit standards
Check every outlet against your brand standards.
Measure every step of the customer journey, outlet by outlet.
Make sure every outlet delivers the brand promise, from service to presentation.
Keep signage, fit-out and visual identity consistent across outlets.
Score workplace organisation and housekeeping.
See what your customers really experience.
Spot health, safety and environmental risks before they become incidents.
Stay ready for government and industry inspections.
Industries
Whether you run dealerships or convenience stores, AutoSmart adapts to your standards, your checklists and your teams.
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It is software that lets an automotive brand, distributor or dealer group run every dealership audit in one place, from the checklist to the fix. In AutoSmart Audit, auditors score each dealership on a phone or tablet with photo evidence, every failed item becomes an action with a person in charge and a due date, and head office follows scores and open actions on one live dashboard instead of Excel files and slide decks.
Anyone responsible for keeping every dealership up to the brand’s standard. Users include Dealer Development Managers, Dealer Network Development Managers, Heads of Field Operations, Regional Aftersales Managers, and Quality and Customer Experience teams at OEMs, distributors and dealer groups. Area managers audit on the phone, dealers close their own actions, and leadership reads the dashboard. Fuel, lube, tyre and convenience retailers use it the same way across their outlets.
Yes. Our solution specialists and customer success team handle the move: they turn your current checklists and scoring into templates, import your data and train your users. Customers have moved from spreadsheets and from tools they built in-house. Kia India, for example, replaced Excel files and email chains for more than 1,100 field users, and Behbehani Brothers had its existing procedures mapped into structured audit questions during set-up.
Most networks are configured and live in 3 to 5 business days. Larger roll-outs, with training and custom workflows, take 2 to 4 weeks. Guided set-up of your network, users and first audits is included. As an example, Kia India piloted AutoSmart Audit in November and December 2025 and reached network-wide use within one month, and MG Motors MEA had it working in its processes within a week.
Pricing is per outlet, not per user, so you can add as many auditors, managers and dealer teams as you need at no extra cost. Everyone gets unlimited checklists, the mobile application, photo evidence, automatic action plans and guided set-up. Prices are not published: tell us how many outlets you audit and which features you need, and we send one quote, with a free pilot before you buy.
Yes. Self-audits can be switched on for selected dealerships or teams, so dealers check themselves against the same checklist and attach photo evidence while head office keeps oversight. MG Motors MEA introduced self-audits for its distributors, capturing images, issues and action plans in the system. At Kia India, dealers complete assessments with evidence, so the area manager arrives already knowing the weak areas and the visit is shorter and more focused.
Yes. A dealer group or distributor can run several brands, countries or distributor groups under one parent account, with each one’s data kept separate. Access can be limited so each user sees only the brands, branches or audit programmes they are responsible for, and dashboards can be split by brand, region or outlet type, so head office compares the whole network while each team sees its own part.
Both are possible. AutoSmart Audit is our own software, built by our team and run in the cloud, and it can also be deployed on your own servers if your IT or compliance rules require it. Data residency options let you choose where your data is hosted, and users can log in with single sign-on through your company’s identity provider.
Get started
Bring one of your checklists and we’ll show it running in the application, from the first audit to a closed action plan.
