The challenge
Where a repair goes wrong
A repair passes through five stages. Without a check at each one, gaps only show at delivery.
Stage 1
Intake
No photos of the damage, so disputes can’t be settled later.
Stage 2
Estimate
Parts or labour left out, then approved again later.
Stage 3
Repair
Steps skipped, and nobody signs off the repair.
Stage 4
Refinish
Booth maintenance and colour checks are skipped.
Stage 5
Delivery
The customer finds the problem before the shop does.
How it works
Every stage, every booth, every shop
Standard checks from vehicle intake to delivery, an action for every gap, and one view across every shop.
Every stage
Intake to delivery in one checklist
Intake, estimate, repair, refinish and the final quality inspection become scored checklists, with photos at each step.
Every booth
Booth and safety checks that don’t lapse
Paint booth maintenance, PPE and the storage of chemicals get their own regular checks, so they don’t lapse.

Every shop
Shops compared, step by step
Every failed step becomes an action, closed with photo proof. The dashboard compares shops and shows the steps that fail most often.

Results
Results from AutoSmart customers
Before and after
One repair, two ways
What gets audited
What bodyshop audits cover
Teams audit the whole repair process, from intake to the final quality check.
Vehicle intake
- Damage photos
- Estimate approval
- Job card set-up
Repair and refinish
- Repair method
- Masking and preparation
- Paint and finish quality
Paint booth
- Filter changes
- Booth maintenance
- Paint mixing room
Bodyshop SOPs
- Process adherence
- Technician reviews
- Departmental checks
Safety
- Respirators and PPE
- Equipment checks
- Hazardous materials
Quality and handover
- Final quality inspection
- Repair order sign-off
- Customer handover
Who it’s for
Built for the teams that run bodyshops
Field operations
Audit each shop on the visit and leave with every gap assigned.
Quality and compliance
One repair standard for every shop, with scores you can compare.
Network development
See how every bodyshop in the network performs against the standard.
FAQ
Bodyshop audit software: common questions
Is bodyshop audit software suitable for an independent collision centre?
Yes. A single collision centre can use it to hold its own repair standard, and a group can compare every shop on one scale. Pricing is per outlet, not per user, so technicians, painters, estimators and managers can all have access at no extra cost. You can build your own checklists, weight the scoring and keep auditing offline in the workshop.
Can insurance and repair documents be attached to a bodyshop audit?
Yes. PDFs and other files can be attached as evidence, alongside photos and written notes. An insurance approval, a repair estimate or a signed customer authorisation can sit on the checklist item it supports, so the auditor checks the paperwork and the repair in one visit. The documents stay with the audit, so they can be found later if a claim or a customer dispute comes up.
Which bodyshop checklists can we start from?
The free library has 11 bodyshop checklists, including the Paint Booth Audit Checklist, Body Shop Reception Checklist, Collision Damage Estimation Checklist, Paint Process Quality Checklist and Insurance Claim Handling Checklist. Any of them can be edited to match your SOPs, or our team can set up the checklists you use today, with your own sections and scoring, so insurance approvals and customer sign-off sit in the same audit as the repair itself.
Can a finding be assigned to the technician who did the work?
Yes. A person in charge (PIC) can be mapped to each question, so a failed masking or refinish check goes straight to the right technician or painter, who is notified automatically. They respond with corrective action notes and a photo of the fix. Because AutoSmart keeps the full issue history, you can also see when the same step fails again in the same shop.
How do we know a damage or repair photo was taken in the shop, not reused?
You can switch off gallery uploads, so every photo has to be taken with the device’s camera during the audit. Each photo can also carry its location, and photos can be made mandatory on chosen items, such as damage at intake or the final quality inspection. The photos stay attached to the item they prove, so they can be found later if a customer disputes damage.
Can bodyshops be reported separately from showrooms and service workshops?
Yes. Results can be segmented by outlet type, brand and region, so bodyshop scores have their own view instead of being averaged in with sales and service. Access can be limited too: a bodyshop manager sees only their shop, while the aftersales director sees every shop. Reports export to PDF or Excel, with outlet scorecards and trend views for each bodyshop.
Can one repair be checked at each stage of the job?
Yes, by making each stage its own short checklist, from intake to the final quality inspection, run when the car reaches it. Each stage is then scored with its own photos and notes, and every gap becomes an action with a person in charge and a due date, so a problem at masking is fixed before the car moves on to paint.


















