Bodyshop audits

Bodyshop audit software from vehicle intake to delivery

Standardise every step of the body and paint process with scored checklists and photos, fix every gap and compare one shop or many.

  • Repair and refinish
  • Bodyshop SOPs

Trusted by teams across 4,000+ outlets in 35+ countries

  • Abdul Latif Jameel
  • Toyota
  • Lexus
  • Almajdouie
  • Kia
  • Behbehani Brothers
  • MG Motor
  • Alsayer
  • Ebrahim K. Kanoo
  • Mobil
  • APSCO
  • Volkswagen
  • Daimler Truck
  • Mitsubishi Motors
  • Markazia
  • Bentley
  • Yamaha

The challenge

Where a repair goes wrong

A repair passes through five stages. Without a check at each one, gaps only show at delivery.

Stage 1

Intake

No photos of the damage, so disputes can’t be settled later.

Stage 2

Estimate

Parts or labour left out, then approved again later.

Stage 3

Repair

Steps skipped, and nobody signs off the repair.

Stage 4

Refinish

Booth maintenance and colour checks are skipped.

Stage 5

Delivery

The customer finds the problem before the shop does.

How it works

Every stage, every booth, every shop

Standard checks from vehicle intake to delivery, an action for every gap, and one view across every shop.

Every stage

Intake to delivery in one checklist

Intake, estimate, repair, refinish and the final quality inspection become scored checklists, with photos at each step.

  • Intake to delivery in one checklist
  • Photo evidence at each step
  • Works offline

Every booth

Booth and safety checks that don’t lapse

Paint booth maintenance, PPE and the storage of chemicals get their own regular checks, so they don’t lapse.

Bodyshop process audit on a phone in AutoSmart Audit: intake photos and estimate approval pass, the paint booth filter log fails with a photo, score 83%

Every shop

Shops compared, step by step

Every failed step becomes an action, closed with photo proof. The dashboard compares shops and shows the steps that fail most often.

AutoSmart Audit dashboard for bodyshops: average score 83%, shops by grade, score by region and the most failed items

Results

Results from AutoSmart customers

85%

Reduction in audit time at MG Motors MEA, from 5–7 days to 1 day

10% → 90%

Corrective actions closed at Behbehani Brothers

10 → 3 days

Audit time per centre at Almajdouie Motors, report included

Before and after

One repair, two ways

Twice

Without AutoSmart

The car comes back with a paint run on the door. Nobody can say whether it was checked before delivery. The customer is unhappy, and the repair is done twice.

Once

With AutoSmart

The final quality check is a scored item with a photo. The paint run is found in the shop, the technician gets an action, and the car leaves right the first time.

What gets audited

What bodyshop audits cover

Teams audit the whole repair process, from intake to the final quality check.

Vehicle intake

  • Damage photos
  • Estimate approval
  • Job card set-up

Repair and refinish

  • Repair method
  • Masking and preparation
  • Paint and finish quality

Paint booth

  • Filter changes
  • Booth maintenance
  • Paint mixing room

Bodyshop SOPs

  • Process adherence
  • Technician reviews
  • Departmental checks

Safety

  • Respirators and PPE
  • Equipment checks
  • Hazardous materials

Quality and handover

  • Final quality inspection
  • Repair order sign-off
  • Customer handover

Who it’s for

Built for the teams that run bodyshops

Field operations

Audit each shop on the visit and leave with every gap assigned.

Quality and compliance

One repair standard for every shop, with scores you can compare.

Network development

See how every bodyshop in the network performs against the standard.

FAQ

Bodyshop audit software: common questions

Is bodyshop audit software suitable for an independent collision centre?

Yes. A single collision centre can use it to hold its own repair standard, and a group can compare every shop on one scale. Pricing is per outlet, not per user, so technicians, painters, estimators and managers can all have access at no extra cost. You can build your own checklists, weight the scoring and keep auditing offline in the workshop.

Can insurance and repair documents be attached to a bodyshop audit?

Yes. PDFs and other files can be attached as evidence, alongside photos and written notes. An insurance approval, a repair estimate or a signed customer authorisation can sit on the checklist item it supports, so the auditor checks the paperwork and the repair in one visit. The documents stay with the audit, so they can be found later if a claim or a customer dispute comes up.

Which bodyshop checklists can we start from?

The free library has 11 bodyshop checklists, including the Paint Booth Audit Checklist, Body Shop Reception Checklist, Collision Damage Estimation Checklist, Paint Process Quality Checklist and Insurance Claim Handling Checklist. Any of them can be edited to match your SOPs, or our team can set up the checklists you use today, with your own sections and scoring, so insurance approvals and customer sign-off sit in the same audit as the repair itself.

Can a finding be assigned to the technician who did the work?

Yes. A person in charge (PIC) can be mapped to each question, so a failed masking or refinish check goes straight to the right technician or painter, who is notified automatically. They respond with corrective action notes and a photo of the fix. Because AutoSmart keeps the full issue history, you can also see when the same step fails again in the same shop.

How do we know a damage or repair photo was taken in the shop, not reused?

You can switch off gallery uploads, so every photo has to be taken with the device’s camera during the audit. Each photo can also carry its location, and photos can be made mandatory on chosen items, such as damage at intake or the final quality inspection. The photos stay attached to the item they prove, so they can be found later if a customer disputes damage.

Can bodyshops be reported separately from showrooms and service workshops?

Yes. Results can be segmented by outlet type, brand and region, so bodyshop scores have their own view instead of being averaged in with sales and service. Access can be limited too: a bodyshop manager sees only their shop, while the aftersales director sees every shop. Reports export to PDF or Excel, with outlet scorecards and trend views for each bodyshop.

Can one repair be checked at each stage of the job?

Yes, by making each stage its own short checklist, from intake to the final quality inspection, run when the car reaches it. Each stage is then scored with its own photos and notes, and every gap becomes an action with a person in charge and a due date, so a problem at masking is fixed before the car moves on to paint.

Bodyshop audits

See your own standard running in AutoSmart

Book a demo and bring one of your checklists: we’ll show it in the application, from the audit on the phone to the action plan and the network dashboard.

  • Unlimited users and checklists
  • Works offline
AutoSmart Audit on a laptop, a tablet and a phone