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Naseef Umer

المؤسس والرئيس التنفيذي لشركة AutoSmart Technology

ناصيف عمر هو المؤسس والرئيس التنفيذي لشركة أوتوسمارت تكنولوجي، وهي منصة برمجية كخدمة (SaaS) تقوم برقمنة عمليات التدقيق لشركات تصنيع السيارات والموزعين وشبكات الوكلاء. ومن خلال خبرته السابقة في شركة تويوتا (عبد اللطيف جميل) وخلفيته في تقنية المعلومات والإدارة الصناعية، يكتب عن عمليات التدقيق، والانضباط التشغيلي، وبناء المنتجات البرمجية لعملاء المؤسسات عبر مختلف الأسواق.

UAE Audit Software for Dealerships: What You Need to Know

UAE Audit Software for Dealerships: What You Need to Know

Automotive dealerships in the United Arab Emirates operate in a highly regulated environment, where OEM standards, Dealer Operating Standards, safety requirements, VAT documentation, and internal quality audits all take place simultaneously. While many organisations...

Customer Onboarding Checklist for Dealerships

Customer Onboarding Checklist for Dealerships

Many dealerships who don't have a customer onboarding checklist find it hard to keep new customers engaged after the first sale. Follow-ups can be delayed, service schedules might be missed, and important paperwork can get overlooked.  These gaps can frustrate...

Dealer Audit Software vs Manual Audits: ROI Comparison

Dealer Audit Software vs Manual Audits: ROI Comparison

You enter a dealership showroom, and you are suddenly surrounded by the latest technology. Customer relationship management systems log every interaction, artificial intelligence algorithms forecast service needs, and digital retailing tools enable a car to be bought...

How to Prepare Your Dealership for an OEM Audit?

How to Prepare Your Dealership for an OEM Audit?

The notification of an upcoming OEM audit is far from a standard check and can feel like a frequent, intrusive, and overbearing experience. For many dealerships, the notice of a forthcoming manufacturer OEM audit seems more like a disaster warning than simply another...

Top 7 Ways to Improve Dealership Operations Efficiency

Top 7 Ways to Improve Dealership Operations Efficiency

It is not easy to run a car dealership. The success of the business can significantly depend on profits and customer satisfaction. Good dealership operations are, in fact, the answer to that problem. Most of our business problems are not caused by people not working...