So, if you are any dealership that wants to increase sales and generate customer loyalty, then it is not optional to have a sales process; it is the key to success. Without an automotive sales process in place, you are losing sales at every single step, starting from...

While the grand opening of a new automotive dealership is the end result of years of planning, massive capital investment, and precise brand positioning, there is a crucial period that lies between the store readiness evaluation before opening and the arrival of the...

The automotive landscape is evolving rapidly, and Original Equipment Manufacturers) OEMs rely heavily on their dealership networks to act as the primary face of the brand. To ensure long-term success and profitability, OEMs cannot simply hope that local branches are...

Original Equipment Manufacturers (OEMs) recognize that their relationship with consumers does not end when a vehicle leaves the assembly line. The local dealership becomes the primary, and in most cases, the only point of contact for sales and service.  In an...

For retail outlets and car dealerships across the country, ensuring that every outlet provides the same experience is a logistical nightmare. With the latest technology in operational audit systems, AutoSmart Audit is revolutionising the way businesses are run....

CI vs BRI Audits: Audits of corporate and brand identity play a critical role in determining the brand purpose of an automotive dealer and its alignment with the OEM. These audits are precisely designed and customised to the unique characteristics of each dealer-OEM...

A brand is much more than just a recognisable logo or a catchy slogan. It is an encompassing promise of quality, reliability, and exceptional customer service. When a potential car buyer steps onto a dealership lot, whether in bustling Tokyo, rural Texas, or central...

When a collision centre is busy, teams need to handle many repair orders. They must meet insurer requirements, follow OEM standards, and keep CSI scores high. All this while ensuring the shop floor runs smoothly. This is where body shop management software becomes...

Every automobile dealership has processes. Most automobile dealers lack a standard operating procedure. Few follow it consistently. It is rarely measured objectively or updated in real time at all locations. That's the difference between car dealership procedures and...