Automotive dealerships in the United Arab Emirates operate in a highly regulated environment, where OEM standards, Dealer Operating Standards, safety requirements, VAT documentation, and internal quality audits all take place simultaneously. While many organisations...
Recent Posts by Naseef Umar
Naseef Umar
Founder & CEO, AutoSmart Technology
About Naseef
Naseef Umar is the Founder & CEO of AutoSmart Technology, a fast-growing B2B SaaS company helping brands and dealer networks run structured, transparent, and data-driven audits.
Before founding AutoSmart, Naseef worked at Toyota – Abdul Latif Jameel (ALJ), where he saw firsthand the challenges inside dealership networks — inconsistent audits, manual checklists, missing follow-ups, and zero real-time visibility. These operational gaps became the origin of AutoSmart.
With a Bachelor’s in Information Technology and a Master’s in Industrial Management from TU Munich, he combines technology, process thinking, and operational discipline to build simple solutions for complex field problems.
Since starting AutoSmart, he has worked closely with leading brands such as Toyota, Lexus, MG, Mitsubishi, Kia, Changan, and quick-service chains like Mobil and Petromin, along with large dealer groups across the Middle East and India. Each engagement helped fine-tune the product to support real-world needs in audits, compliance, and operational excellence.
Today, AutoSmart’s audit platform is used by OEMs, distributors, and multi-outlet networks to enforce standards, streamline field operations, and make better decisions with consistent data.
What I Write About
Audits & Compliance
Founder Journey & Execution
Automotive Network Operations
B2B SaaS in Emerging Markets
Recent Blogs by Naseef
Customer Onboarding Checklist for Dealerships
Many dealerships who don't have a customer onboarding checklist find it hard to keep new customers engaged after the first sale. Follow-ups can be delayed, service schedules might be missed, and important paperwork can get overlooked. These gaps can frustrate...
Dealer Audit Software vs Manual Audits: ROI Comparison
You enter a dealership showroom, and you are suddenly surrounded by the latest technology. Customer relationship management systems log every interaction, artificial intelligence algorithms forecast service needs, and digital retailing tools enable a car to be bought...



