1. About this page
AutoSmart Solutions Private Limited (“AutoSmart”) uses the sub-processors listed below to provide AutoSmart Audit (the “Platform”).
A sub-processor is a third-party service provider that may process personal data on our behalf, on our instructions, to help us deliver the Platform to our Clients.
Each sub-processor is assessed for security and privacy before it is engaged, is bound by a written contract with confidentiality and data protection obligations, and is reviewed periodically. Client data is hosted in the AWS region agreed with each Client.
2. Current sub-processors
| Sub-processor | Service | Purpose | Personal data involved |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure | Hosting of the application, database, file storage, backups and disaster recovery | All Platform data, stored in the Client’s agreed AWS region |
| Amazon Web Services (AWS) | Email delivery (Amazon SES) | Sending platform notifications and one-time passwords | Name and work email |
| Google Firebase | Mobile app configuration | Directing the app to the correct Client environment and sign-in page | None; configuration only |
| Google Maps API | Maps | Displaying dealer and outlet locations on the dashboard map | None; outlet locations only |
| Google Generative AI API | Voice notes and approval assistance | Converting voice notes into text, and checking submitted audit responses and evidence for the reviewer, only where the Client has enabled these features | Voice input (audio is not stored by AutoSmart); audit responses, comments and evidence for the audit being reviewed |
Google services are used through their APIs only. They do not host Platform data, and each request contains only the data needed for that feature. Client data is not used to train AI models.
3. Changes to this list
We tell our Clients in advance before adding or replacing a sub-processor, so they have the opportunity to raise any concerns. Changes are also reflected on this page with an updated “Last updated” date.
4. Contact
For questions about our sub-processors, contact privacy@autosmarts.co.
See our Privacy Policy for more on how we handle personal data.