Parts operations and inventory control can make or break a dealership’s reputation in the automotive after-sales market of the GCC. When a customer’s vehicle is delayed due to a missing spare part, it results in lost time, lost revenue, and diminished trust. On...
Recent Posts by Naseef Umar
Naseef Umar
Founder & CEO, AutoSmart Technology
About Naseef
Naseef Umar is the Founder & CEO of AutoSmart Technology, a fast-growing B2B SaaS company helping brands and dealer networks run structured, transparent, and data-driven audits.
Before founding AutoSmart, Naseef worked at Toyota – Abdul Latif Jameel (ALJ), where he saw firsthand the challenges inside dealership networks — inconsistent audits, manual checklists, missing follow-ups, and zero real-time visibility. These operational gaps became the origin of AutoSmart.
With a Bachelor’s in Information Technology and a Master’s in Industrial Management from TU Munich, he combines technology, process thinking, and operational discipline to build simple solutions for complex field problems.
Since starting AutoSmart, he has worked closely with leading brands such as Toyota, Lexus, MG, Mitsubishi, Kia, Changan, and quick-service chains like Mobil and Petromin, along with large dealer groups across the Middle East and India. Each engagement helped fine-tune the product to support real-world needs in audits, compliance, and operational excellence.
Today, AutoSmart’s audit platform is used by OEMs, distributors, and multi-outlet networks to enforce standards, streamline field operations, and make better decisions with consistent data.
What I Write About
Audits & Compliance
Founder Journey & Execution
Automotive Network Operations
B2B SaaS in Emerging Markets
Recent Blogs by Naseef
Boosting Customer Satisfaction in Car Dealerships
In Saudi Arabia and the GCC’s automotive retail sector, customer satisfaction (CSAT) is a business imperative. Because a delighted customer is likely to return and recommend your dealership; a disappointed one may discourage many others via social media or...
What is Safety Audit Management Software, and Why is it Important?
Tracking safety audits and staying compliant with automotive industry regulations can be overwhelming when conducting manual audits. This makes it essential to choose the right safety audit management software that can improve operational efficiency. AutoSmart Audit...



