Most OEM warranty teams didn’t choose manual job card review as a strategy they inherited it. Paper job cards, disconnected dealer systems, and claims processes that predate any real digital infrastructure all combined to make manual review the only option for a...
Most warranty audit checklists fail for a boring reason: they’re built by the OEM’s warranty team, for the OEM’s warranty team, and then handed to dealerships as something to comply with rather than something to actually use. The result is...
A dealer group representing four brands is not running one compliance programme. It is running four, each with its own standards, cycle, and expectations from the OEM. Most groups reach a point where checking in informally is no longer enough. Standards slip at one...
Walk into almost any automotive dealership the week before a scheduled OEM visit and you will notice something. Surfaces that had not been touched in months get wiped down. PPE that lives in a drawer gets moved to the workshop bench. Fire extinguisher tags get a fresh...
Warranty compliance across a dealer network is not just an administrative concern. It directly affects claim recovery, audit outcomes, dealer profitability, and OEM reputation. Poor warranty controls often lead to rejected claims, recurring repairs, inflated warranty...
