Recent Posts by Naseef Umar

Naseef Umer

Founder & CEO, AutoSmart Technology

Naseef Umar is the Founder & CEO of AutoSmart Technology, a SaaS platform digitizing audits for OEMs, distributors, and dealer networks. With prior experience at Toyota (Abdul Latif Jameel) and a background in IT and Industrial Management, he writes about audits, operational discipline, and building SaaS products for enterprise customers across markets.

Customer Experience Checklist for Automotive Dealerships

Customer Experience Checklist for Automotive Dealerships

Customer experience is paramount if you’re running a B2C or D2C. In such businesses, the manufacturing company assumes responsibility for marketing, selling, and storing the product. Customer experience becomes critical when your business depends on customer...

Why Auto Repair Shops Are Moving to Paperless Audits

Why Auto Repair Shops Are Moving to Paperless Audits

The operational shift in auto repair shops has brought about overhauling changes to the automotive industry. This shift is powered by automation. Automation has influenced change in all aspects of every industry. Paperless audits are a consequent outcome of these...