by Naseef Umar | Jul 18, 2025 | Automotive
Toyota’s dedication goes beyond building reliable vehicles and delivering excellent customer service. Behind the scenes, the company supports its dealerships through two key programs: DERAP and DPOK, which focus on environmental responsibility and operational...
by Naseef Umar | Jul 15, 2025 | Automotive
To ensure every dealership meets Toyota’s high standards and delivers exceptional customer service, the company created the Toyota Service Management (TSM) program. This service compliance framework outlines specific benchmarks for after-sales operations, helping...
by Naseef Umar | Jul 10, 2025 | Automotive
As automotive technology accelerates from electric drivetrains to advanced driver assistance systems (ADAS) standards must evolve to ensure safety, sustainability, and operational consistency. British Standards Institution (BSI) automotive standards, particularly BS...
by Autosmart | Jul 4, 2025 | Automotive
When it comes to vehicle service, Toyota’s reputation for quality doesn’t stop at manufacturing. It continues into the dealership experience through Kodawari, Toyota’s globally implemented standard for after sales excellence. In Japanese, Kodawari means...
by Naseef Umar | Jul 3, 2025 | Automotive
There are many OEM audit standards today, it can feel like navigating a maze. If you’re running an automotive dealership, you know that staying compliant with OEM standards is essential. But with every automotive brand following its own set of guidelines, how do...
by Naseef Umar | Jul 3, 2025 | Automotive
What Are Toyota Kodawari Standards, And Why Should Dealerships Care? In the automotive industry, consistency is everything. Whether it’s your service quality or facility layout, the best dealerships run like clockwork. That’s exactly what Toyota’s Kodawari...
