Blog topic · 39 articles
OEM dealer standards
Guides to the dealer standards programmes OEMs run, from Toyota TSM and Kodawari to BMW CI and Kia Red Cube, and how to prepare for each audit.
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OEM dealer standardsHonda Emission & In-Service Compliance Audits: Safeguarding Environmental Standards
Environmental responsibility doesn’t end when the car rolls off the assembly line. With increasing strict regulations like Bharat Stage VI (BS6) in India, Original Equipment Manufacturers…Naseef Umar · 5 min read
OEM dealer standardsHonda G-HQS: Global Dealership Quality
Honda’s legacy is deeply rooted in quality, from its groundbreaking engineering to its unwavering customer satisfaction. But how does Honda ensure that a customer walking into…Naseef Umar · 4 min read
OEM dealer standardsMaruti Suzuki: Dealer Standards Excellence in India
India’s leading automobile manufacturer, Maruti Suzuki, isn’t just dominant because of its extensive vehicle lineup or competitive pricing. The difference is there in the depth and…Naseef Umar · 5 min read
OEM dealer standardsToyota DEEP: Fostering Environmental Excellence at Dealerships
Environmental sustainability is a must in the automotive world. For global brands like Toyota, it has become a strategic priority, driving change at every level of…Naseef Umar · 4 min read
OEM dealer standardsToyota ASTEr and Kaizen: Continuous Improvement in Dealerships
Toyota not only stands out for its vehicles, but for the philosophy that drives its operations Kaizen, or continuous improvement. While many associate this approach with…Naseef Umar · 4 min read
OEM dealer standardsToyota DISHA: Driving Dealership Service Excellence in India
Managing dealership audits manually is a recurring challenge for automotive networks aiming to maintain consistent service quality. Paper checklists, scattered records, and delayed feedback loops make…Amrutha Chandrashekar · 4 min read
OEM dealer standardsToyota’s FIR Program: First-Time Fixes for Service Excellence
Nothing frustrates a customer more than having to return for the same repair. Repeat visits damage trust, cost time, and create avoidable expenses for both the…Naseef Umar · 4 min read
OEM dealer standardsMercedes-Benz Dealer Evaluation: Excellence Behind Every Star
When customers think of Mercedes-Benz, they expect more than just a premium car. They expect a luxury experience. That expectation doesn't end on the showroom floor;…Naseef Umar · 3 min read
OEM dealer standardsNissan NREDI: Shaping the Future of Dealership Experience
Nissan’s Retail Environment Design Initiative (NREDI) is a global program aimed at redefining how its dealerships look and function. Originally launched as NREDI 2.0, this initiative…Naseef Umar · 4 min read
