If you run warranty operations for an OEM, you already know the basic mechanics: a dealer submits a claim, the OEM pays it, and somewhere in between, a job card is supposed to justify the cost. What most networks don’t have a clean answer for is how often that...
Una auditoría de un concesionario Kia no es solo una visita rutinaria. Influye en tus puntuaciones CSI, en tu clasificación dentro de la red y en tu derecho a participar en los programas de incentivos para concesionarios. Sin embargo, la mayoría de los concesionarios solo empiezan a prestar atención a los criterios de auditoría de Kia en las semanas previas a la visita del auditor...
An automotive dealership facility audit is a detailed inspection of the dealership’s building, grounds, and customer areas. It checks if they meet OEM brand standards, safety codes, and franchise rules. It differs from a financial audit or an operational review....
Every major OEM has its own compliance framework to maintain brand standards and operational quality. BMW has Retail. Next, Honda has GDSI, and Mercedes-Benz runs its Signature Program. This article compares Toyota Kodawari to dealership management and OEM audit...
Honda Clinic is Honda’s structured audit program. It checks dealership services to keep quality consistent across its global network. For dealerships in the GCC, customer expectations are high and competition is fierce. Doing well in a Honda Clinic audit is not...
