What this checklist covers
The Genuine Accessories Compliance Checklist is a 15-point scorecard for OEM-approved accessories, part numbers, supplier source, warranty validity, counterfeit prevention, and brand standard compliance. Each criterion is scored from 1 to 5 on what the auditor sees on the day, and every gap goes into an action plan with an owner and a close date.
AutoSmart tip: Genuine accessories compliance is a brand and legal obligation, not only a commercial preference. Fitting a non-genuine accessory sold as genuine, or fitting a counterfeit item that causes a fault or injury, exposes the dealership to warranty liability, product liability claims, and OEM sanctions. Treat supplier source verification at receiving as the equivalent of parts conformity checking — it is the same obligation in a different product category.
The checks
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Oem approval and part numbers
- Are all accessories sold and fitted by the dealership confirmed as OEM-approved genuine accessories, sourced through the authorised distributor supply chain?
- Is every accessory part number verified against the OEM's current accessory catalogue before sale — confirming it is a current, approved part number and not a superseded or recalled item?
- Are accessories sold as 'genuine' carrying the OEM's brand marking, part number labelling, and packaging — with no unmarked or repackaged items presented as genuine?
- Is the dealership's accessory inventory compared against the OEM's current approved accessory list periodically, to identify and remove any discontinued or delisted items from active stock?
Supplier source and warranty validity
- Are all accessories sourced exclusively through the OEM's authorised distribution network, with no accessories purchased from third-party distributors, online marketplaces, or informal suppliers?
- Is a supplier record maintained for every accessory line, confirming it was sourced from the authorised channel with purchase invoices available as evidence?
- Is the warranty applicable to genuine accessories clearly distinguished from aftermarket alternatives, with customers correctly informed that genuine accessory warranty differs from non-genuine product coverage?
- Are warranty claims on accessories submitted through the OEM's genuine accessory warranty channel — not through general parts warranty — with correct claim coding used?
Counterfeit prevention
- Is a documented receiving check in place for accessories, including visual verification of OEM branding, holographic or security marks (where applicable), and consistency with known genuine packaging?
- Are staff responsible for receiving accessories trained to identify counterfeit indicators — inconsistent branding, poor-quality packaging, missing security features, suspiciously low supplier pricing?
- Are suspected counterfeit accessories quarantined immediately, reported to the OEM, and not fitted or sold under any circumstances while under investigation?
Brand standard compliance and governance
- Are accessories displayed and sold consistent with the OEM's brand guidelines — using correct product names, approved imagery, and accurate feature descriptions?
- Is the dealership's genuine accessory compliance reviewed as part of the OEM standards audit cycle, not only during standalone accessory or parts audits?
- Are staff who sell accessories trained on the distinction between genuine and aftermarket accessories, and the specific risks of fitting non- genuine accessories (warranty implications, safety concerns, regulatory compliance)?
- Is genuine accessory compliance treated as a brand obligation — with the same seriousness as vehicle sales and service compliance — rather than as an administrative detail managed only by the parts department?
How to run it
How the scoring works
Before the visit, fill in the dealer or centre, the auditor, the date and the audit cycle. Then score each of the 15 checks from 1 to 5 on what you see on the day, not on what the site aims for, and add them up out of 75.
- 1Not in place
- 2Attempted
- 3Defined
- 4Managed
- 5Fully sustained
- Green60–75 · 80–100%Compliant. Keep the standard.
- Amber38–59 · 50–79%Improvement needed: a structured action plan within 30 days.
- Red0–37 · Below 50%Priority intervention, escalated to regional management.
Then close every gap
Each gap goes into the action plan tracker and moves through four stages until the auditor closes it.
- 1PendingOwner and close date set
- 2In progressWork under way, evidence gathered
- 3CompletedEvidence submitted for review
- 4ApprovedVerified and closed by the auditor
