What this checklist covers
The EV Charging Infrastructure Checklist is a 15-point scorecard for charger availability, installation safety, cable condition, load capacity, signage, access control, and maintenance records. Each criterion is scored from 1 to 5 on what the auditor sees on the day, and every gap goes into an action plan with an owner and a close date.
AutoSmart tip: EV charging infrastructure audits should include a live functional test — connect a compatible test vehicle or charging adaptor and verify the charger initialises, communicates the correct power level, and completes a charging session cleanly. A charger that shows ‘Available’ on its display but fails to initiate a session is a common failure that is invisible without a functional test.
The checks
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Charger availability and type
- Is at least one operational EV charger available at the dealership for customer use, appropriate for the EV models sold and serviced?
- Does the charger type (AC Level 2, DC fast charger) and connector standard (Type 2, CCS, CHAdeMO) match the charging requirements of the EV models sold at the dealership?
- Is the charging power output (kW rating) sufficient to provide a meaningful charge for a customer visiting for service, within a typical service visit duration?
- Are chargers for internal workshop use (topping up service vehicles, EVs awaiting delivery) separate from customer-facing chargers, to prevent customer charging points being consumed by internal use?
Installation safety and load capacity
- Was the EV charging installation carried out by a qualified electrician, with a completion certificate and electrical installation condition report (or equivalent) on file?
- Is the facility's electrical supply confirmed as adequate for the total EV charging load, with no risk of overloading the supply or tripping protection equipment under normal use?
- Are RCD (residual current device) or equivalent earth fault protection devices installed on EV charging circuits, functional, and tested at the required interval?
- Is earthing and bonding on the EV charging installation compliant with local electrical standards, confirmed in the installation certificate?
Cable condition and signage
- Are EV charging cables inspected regularly for damage — cuts, fraying, exposed conductors, damaged connector housings — with damaged cables removed from service immediately?
- Are charging bays clearly signed with EV charging identification, permitted connector types, and any usage restrictions (maximum session time, authorised users only)?
- Are charger status indicators (available, in use, fault) functional and visible to approaching users, reducing unnecessary approach to an unavailable unit?
Access control and maintenance records
- Is access to EV charging points managed to prevent non-customer or non-authorised use, particularly for fast chargers with a queuing risk?
- Is a maintenance schedule in place for EV chargers, covering software updates, connector wear checks, and electrical system inspection at defined intervals?
- Is a fault log maintained for EV chargers, with faults reported promptly to the charger operator or manufacturer and downtime minimised?
- Is charger availability (uptime percentage) tracked, with persistent downtime investigated and resolved rather than accepted as background unavailability?
How to run it
How the scoring works
Before the visit, fill in the dealer or centre, the auditor, the date and the audit cycle. Then score each of the 15 checks from 1 to 5 on what you see on the day, not on what the site aims for, and add them up out of 75.
- 1Not in place
- 2Attempted
- 3Defined
- 4Managed
- 5Fully sustained
- Green60–75 · 80–100%Compliant. Keep the standard.
- Amber38–59 · 50–79%Improvement needed: a structured action plan within 30 days.
- Red0–37 · Below 50%Priority intervention, escalated to regional management.
Then close every gap
Each gap goes into the action plan tracker and moves through four stages until the auditor closes it.
- 1PendingOwner and close date set
- 2In progressWork under way, evidence gathered
- 3CompletedEvidence submitted for review
- 4ApprovedVerified and closed by the auditor
