Lista de verificación para la generación de ingresos en concesionarios de venta y servicio de automóviles
Sample Audit Programs
1 . Are the frontline staff aware of the recent marketing campaigns for both sales and aftersales?
2 . Are all current sales marketing materials displayed in prominent areas of the showroom?
3 . Is an accessory display stand available, located in a central area for customer accessibility, and visible from the reception?
4 . Is an accessory promotion brochure available for customers, either in handout or digital format?
5 . Is there a facility available at the service center to renew insurance policies for customers?
6 . Are Body & Paint services (such as smart repair, paintless dent removal, polishing, etc.) actively promoted and sold through service centers?
7 . Is there an incentive system in place for Service Advisors to promote and sell Body & Paint services?
8 . Is there a daily logbook available for the salesperson (digitally, printed, or photographed) to track post-sales follow-up on a daily basis?
9 . Is the newly delivered vehicle details information shared with the service manager on a weekly basis?
Customizable Audit Programs to Suit Your Business Needs
Nuestro sistema flexible le permite crear listas de preguntas personalizadas, agruparlas en programas significativos y garantizar el cumplimiento en varios departamentos. Vea una vista previa de los programas de muestra y las listas de preguntas para comprender cómo puede mejorar su proceso de auditoría con facilidad.