by Amrutha Chandrashekar | Jul 31, 2026 | Automotive
Ask most OEM warranty teams how they cover their dealer network and the honest answer is some version of sampling: a percentage of claims reviewed each month, weighted maybe toward higher-value repairs, rotated across dealerships over time. At a small network,...
by Amrutha Chandrashekar | Jul 31, 2026 | Automotive
Warranty leakage doesn’t show up as a line item anywhere. It’s not a number a finance team can point to directly, which is exactly why it’s easy to underestimate. It’s the gap between what an OEM should be paying in warranty claims and what it...
by Amrutha Chandrashekar | Jul 30, 2026 | Automotive
Disclaimer: AutoSmart Audit is an independent dealer audit management platform, not affiliated with or endorsed by Hyundai Motor Company. All references to Hyundai dealer standards are based on publicly available industry information. All brand names belong to their...
by Amrutha Chandrashekar | Dec 17, 2025 | Automotive
Hyundai has undergone one of the most aggressive brand transformations in automotive history. For dealerships, aligning with Hyundai dealer service quality standards is no longer just about checking boxes; it is about protecting the brand’s integrity. But the...