Warranty Parts Retention Checklist

Covers failed parts tagging, storage, retention period, claim reference, physical condition, disposal process, and OEM audit readiness.

Sample Audit Programs

For the complete checklist, and scoring criteria download the file
1. Is every warranty-replaced part tagged with the claim reference number immediately upon removal from the vehicle?;
2. Does the tag include sufficient detail (VIN, date, part number) to trace the part back to the original claim without ambiguity?;
3. Are tags securely attached and legible, with no parts found loose, untagged, or with illegible tags during the audit?;
4. Is a parts retention log maintained, cross-referencing each stored part to its claim number and storage location?;
5. Is a designated, secure storage area maintained exclusively for warranty parts pending inspection or return?;
6. Is the storage area organised (shelving, bins, labelling) to allow any specific part to be located quickly when requested?;
7. Are parts stored in a manner that preserves their condition for inspection (e.g., fluids contained, fragile parts protected)?;
8. Is the storage area secured against unauthorised access, removal, or tampering with retained parts?;
9. Are parts retained for at least the minimum period specified by OEM policy before disposal is considered?;
10. Is a documented disposal log maintained, recording the date, authorisation, and method of disposal for each part released?;
Customizable Audit Programs to Suit Your Business Needs
Nuestro sistema flexible le permite crear listas de preguntas personalizadas, agruparlas en programas significativos y garantizar el cumplimiento en varios departamentos. Vea una vista previa de los programas de muestra y las listas de preguntas para comprender cómo puede mejorar su proceso de auditoría con facilidad.