EV Sales Consultant Readiness Checklist
Covers EV product knowledge, range explanation, charging options, ownership cost, government incentives, competitor comparison, and customer objection handling.
Sample Audit Programs
For the complete checklist, and scoring criteria download the file
1. Can the sales consultant accurately describe the real-world range of every EV model in the range under typical urban and highway conditions, without referring to WLTP figures only?
2. Does the consultant understand and correctly explain the different charging levels (AC home charging, public AC, DC rapid charging) and the time to charge each model at each level?
3. Can the consultant explain total cost of ownership comparison between the EV models and their nearest ICE equivalent, covering purchase price, fuel saving, servicing cost difference, and applicable incentives?
4. Is the consultant aware of any government purchase incentives, registration tax exemptions, or electricity tariff schemes applicable to EV buyers in the dealership's market?
5. Can the consultant accurately describe the battery warranty terms — capacity retention guarantee, coverage period, and key exclusions — without reading from a brochure?
6. Does the consultant understand the key differences in the driving experience — instant torque, regenerative braking, one-pedal driving — and can they set realistic customer expectations before the test drive?
7. Is the consultant able to explain home charging installation requirements — charger specification, electrical supply assessment, installer referral — and the typical cost and timeline for home charger installation?
8. Can the consultant name the public charging networks available in the local market, explain how to locate chargers, and describe the connection and payment process?
9. Is the consultant prepared to address common EV purchase objections — range anxiety, charging availability, battery lifespan, resale value — with accurate, confident responses?
10. Can the consultant make an accurate competitor comparison for the key EV models, covering range, charging speed, and price versus the nearest alternatives?
Customizable Audit Programs to Suit Your Business Needs
Nuestro sistema flexible le permite crear listas de preguntas personalizadas, agruparlas en programas significativos y garantizar el cumplimiento en varios departamentos. Vea una vista previa de los programas de muestra y las listas de preguntas para comprender cómo puede mejorar su proceso de auditoría con facilidad.