Most dealership teams know the name of their OEM’s audit program but it’s hard to find a clear explanation of how these programs work. What is the structural logic behind them? What often causes dealerships to fail? Also, how can compliance become a...
The market and management for a dealer network have transformed. OEMs operating on spreadsheets or annual audits are simply not just ineffective; they are outdated. This needs to change in 2026. Automotive OEMs have long struggled to deliver consistency across large...
Most car dealerships in the GCC don’t fail audits because of major issues. They fail because of small gaps in documentation, VAT handling, and compliance processes that go unnoticed. A car dealership audit in the GCC checks a dealership’s finances, inventory,...
An automotive dealership is a high-pressure environment built on radical transparency, providing customers with a smooth and automated experience. While a dealership has less planning in terms of branding compared to an OEM, it is still a separate entity requiring...
For years, dealer excellence has been a loose report card, a clipboard exercise that dealers loathed due to inconsistent grading. However, in an age of shifting to EVs and digital-first buyers, what was once considered aspirational is now a minimum operating standard....
I’ve been in enough multi-million dollar car showrooms to know that a polished marble floor can hide a proper technical disaster. On the surface, everything feels like an untouchable example of branding gone right, until a consumer requests access to their order...
