Feature · Network, roles and security

Roles and permissions for multi-brand, multi-region networks

Set up your brands, regions and outlets once, give every user the role and the view they need, and sign in through your company's identity provider.

AutoSmart Audit users with roles (admin, auditor, person in charge, viewer), the brands and regions each can see, and single sign-on

Trusted by teams across 4,000+ outlets in 35+ countries

  • Abdul Latif Jameel
  • Toyota
  • Almajdouie
  • Kia
  • Behbehani Brothers
  • MG Motor
  • Alsayer
  • Lexus
  • Ebrahim K. Kanoo
  • Mobil
  • APSCO
  • Volkswagen
  • Daimler Truck
  • Mitsubishi Motors
  • Markazia
  • Bentley
  • Yamaha

Overview

What are roles and permissions in AutoSmart?

Roles and permissions decide what each user can see, edit and approve. In AutoSmart you set up your brands, regions and outlets once, give users a ready-made or custom role, limit their view by brand, location or audit programme, and let them sign in with single sign-on.

At a glance

Included in Standard roles on every plan; custom roles and single sign-on from Enterprise

Users Unlimited, on every plan

Hosting Cloud or your own servers

Results

Results from AutoSmart customers

85%

Reduction in audit time at MG Motors MEA, from 5–7 days to 1 day

2–3 days

Nationwide dealer evaluation at Kia India, down from 2 weeks

10% → 90%

Corrective actions closed at Behbehani Brothers

Key capabilities

The right view for every user

One platform for the whole organisation, with each team seeing only what is theirs.

Your network, mapped once

Create and manage your dealers, locations and outlets in one place, and run several brands, countries or distributor groups under one parent account with separate data.

  • Dealer and centre management
  • Multi-brand, multi-region hierarchy (Enterprise)

Roles that fit your teams

Start with ready-made roles (ASM, ZSM, DDH, aftersales director and auditor), or define your own and control what each can see, edit and approve.

  • Standard roles on every plan
  • Custom roles and detailed permissions (Enterprise)

Access by brand, region or programme

Limit each user to the brands, branches, departments or audit programmes they are responsible for, and give outside audit agencies limited access.

  • Visibility by location or department
  • External agency auditor access (Enterprise)

Secure sign-in and hosting

Users sign in through your corporate identity provider, and the platform runs in the cloud or on your own servers, with a choice of where data is hosted.

  • Single sign-on via SAML or OAuth (Enterprise)
  • Data residency options (Enterprise)

What’s included

Everything in network, roles and security

Network

  • Dealer and centre management
  • Multi-brand, multi-region hierarchy
  • Unlimited users on every plan

Access

  • Standard roles
  • Custom roles and detailed permissions
  • Limited access for audit agencies

Security

  • Single sign-on (log in with your company account)
  • Cloud or your own servers
  • Data residency options

FAQ

Roles and permissions: common questions

Which roles come ready-made?

Every plan comes with standard roles for ASM, ZSM, DDH, aftersales director and auditor.

Can access be limited by brand, location or programme?

Yes. Permissions can be set by role, access level, location or department, and users can be limited to the brands, branches or audit programmes they are responsible for.

Can one account cover several brands and regions?

Yes. From the Enterprise plan, several brands, countries or distributor groups run under one parent account with separate data.

Does AutoSmart support single sign-on?

Yes. From the Enterprise plan users can sign in through your corporate identity provider via SAML or OAuth.

Is AutoSmart available in the cloud and on our own servers?

Yes. AutoSmart can run in the cloud or on your own servers, based on your IT and compliance requirements.

Network, roles and security

See it working on your own checklist

Book a demo and bring one of your audits: we’ll show this feature in the application, from the audit on the phone to the action plan and the dashboard.

  • Unlimited users and checklists
  • Works offline
AutoSmart Audit on a laptop, a tablet and a phone