Warranty Audit Software
All-in-One Warranty Audit Software Solution for the Automotive Industry
AutoSmart Warranty Audit transforms how automotive businesses verify, document and defend warranty claims across every dealership and service centre. Instead of chasing repair orders through spreadsheets and paper files, your team runs a structured automotive warranty audit from a mobile device — checking claim accuracy, parts retention, labour times and documentation against a single digital warranty checklist. With real-time scoring and automated corrective actions, you can reduce claim rejections, recover lost reimbursements, and keep every location audit-ready ahead of the next manufacturer review.
MG Motors MEA cut audit time by 85% (5–7 days to just 1 day), eliminated the 56 man-hours per facility the old pen-and-paper process took, and grew facility audits 600% with AutoSmart Audit.
Redefine Your Warranty Audit Process with AutoSmart: Smarter, Faster, Fully Digital Warranty Checks
AutoSmart Warranty Audit enables smarter, more efficient auditing across every area of your warranty operation:
Warranty Claim Audits
Verifies claim accuracy against repair orders, VIN, mileage and job codes to catch errors before submission and reduce rejections.
Digital Warranty Checklist
Replaces paper forms with a standardised warranty checklist your auditors complete on mobile, with photo evidence attached to every line item.
Parts Retention & Scrap Audits
Tracks the tagging, storage and disposal of replaced warranty parts so every component stays traceable during a manufacturer review.
Repair Order Compliance
Checks that complaint, cause, correction, technician notes and customer signatures are complete and legible on every repair order.
Labour Time & Job Code Checks
Reviews labour operations and time claimed against approved standards to identify overbilling, duplicate claims and coding errors.
Recall & Campaign Compliance
Confirms campaign eligibility, prior approval and completion evidence so recall claims are always supported by the right documentation.
Chargeback Risk Scoring
Scores each dealer and audit area by risk, showing where claim debits are most likely before the OEM audit takes place.
Corrective Action Tracking
Assigns, tracks and closes corrective actions with owners and deadlines, turning warranty audit findings into measurable improvement.
Reduce Chargebacks & Protect Your Warranty Revenue
This warranty audit software helps you find and fix documentation gaps before the manufacturer does, protecting reimbursements and reducing the cost of failed audits across your network.
Prevents Claim Rejections
Flags incomplete or non-compliant claims at source, so errors are corrected before submission rather than debited months later.
Protects Reimbursements
Builds a complete, time-stamped evidence trail for every claim, giving you the documentation needed to defend an audit and dispute chargebacks.
Standardise Warranty Audits Across Your Entire Network
This automotive warranty audit solution applies the same checklist, scoring model and evidence standard at every location, giving you results you can compare across dealers, brands and regions.
Consistent Checklists
Rolls one approved warranty checklist out to every dealer, so the same requirements are measured the same way at every site.
Network-Wide Visibility
Delivers real-time dashboards on warranty compliance by dealer, region and audit area for faster, better-informed decisions.
” Since we started using the audit system, everything is at our fingertips. It is just a matter of sorting because the storyline is thereby the flow. That makes our lives easy and increases the management’s confidence ”
Ajeesh Alex
Regional After Sales Manager, MG MENA
” Compared to how we were doing it earlier with paper, it was a big transformation and made our lives very easy. You can go to a spot, take a picture. If it is pass, then pass; if it is fail, then just put the comments there and then, or you can go back to the office and do it via laptop. It has made a big difference in the way we work ”
Mohammed Samee Ul Haq
National Field Operations and Support Manger
” Our association with AutoSmart has helped us to transform digitally. Their audit system is truly a remarkable digital tool that has made us more efficient and transparent. Our distributors were initially using Excel sheet-based audits, making it a tiresome job to compile and analyse. Now, with audit, the process has become simpler and well organised “
Najubudeen Thajudeen
Regional General Manager – After Sales Marketing
” From 2017 onwards, I have been associated with AutoSmart. Since then we have rolled out 4 apps for our organization. Their apps helped us to improve our business by digitizing certain critical aspect of our operations such as quality assurance, dealer standards audit, diagnosis process etc. All the digital solutions they have provided are functioning seamlessly and their after-sales support is remarkable! ”
Rabeesh Parammal
Aftersales Kaizen Manager
Ready to Take Control of Your Warranty Audits?
AutoSmart, the warranty audit software, standardises your checklist, strengthens claim documentation, reduces chargebacks and protects the revenue your network has already earned.
Preguntas frecuentes
What is a warranty audit in the automotive industry?
A warranty audit is a structured review of warranty claims and their supporting documentation to confirm that each repair was eligible, correctly recorded and correctly billed. It is usually carried out by a manufacturer or distributor across its dealer network, and any claim that fails the review can be debited back to the dealer as a chargeback.
What should a warranty checklist include?
A complete warranty checklist covers claim eligibility, repair order completeness (complaint, cause and correction), technician notes and customer signatures, VIN and mileage accuracy, labour operation codes and times, parts retention and tagging, sublet invoices, and prior approval where it is required. AutoSmart lets you build, standardise and version all of these checkpoints inside one digital warranty checklist.
Can an automotive warranty audit be completed offline at the dealership?
Yes. Auditors can complete a full automotive warranty audit on a mobile device without a connection, capturing photos, scores and comments on site in the workshop or parts store. All records sync automatically once the device is back online.
How does a safety audit app help in identifying safety risks?
The safety audit app helps automotive facilities identify safety risks by:
- Conducting regular and comprehensive audits
- Offering proactive safety analysis
- Providing detailed reports
- Tracking corrective actions
Does the software support multi-brand and multi-region dealer networks?
Yes. You can configure separate warranty checklists, scoring rules and role-based permissions for each brand, region or dealer group, while still reporting on warranty compliance across the entire network from a single dashboard.